Thank you for choosing Home Sway for your shopping needs. We aim to provide you with a seamless and enjoyable experience from start to finish. Below is important information regarding our shipping procedures, rates, and delivery estimates.

Order Processing

• All orders are processed within 1-3 business days (excluding weekends and holidays) after you receive your order confirmation email.

• You will be notified when your order ships. We strive for timely processing to get your items to you as quickly as possible.

Domestic Shipping (USA)

• Free Shipping is available for all orders within the USA.

• Estimated delivery time: Typically 7 business days from the date of shipment.

International Shipping (Europe and Beyond)

• We offer international shipping to various destinations, including Europe and beyond.

• Europe Shipping: Estimated delivery time is typically 15 business days from the date of shipment.

• For other international orders, shipping rates, delivery times, and availability may vary by destination. We are committed to providing the best possible service worldwide.

Customs & Duties

• International orders may be subject to import duties and taxes (including VAT), depending on the destination country.

• These charges are assessed once the shipment reaches your country and are the responsibility of the customer.

• Home Sway is not responsible for any additional charges incurred during customs clearance. We encourage you to check with your local customs office for further details.

Order Tracking

• Once your order ships, you will receive an email notification with a tracking number. Please allow up to 48 hours for the tracking information to become available.

• If you have any questions or concerns about your order’s status, don’t hesitate to reach out to us at contact@homeswx.com. We are here to help!

Shipping to P.O. Boxes

• We strive to accommodate P.O. Box deliveries. However, some carriers may have limitations. If you need specific assistance with P.O. box shipping, please contact our customer support team.

We appreciate your business and look forward to delivering your order with care!