Overview

Welcome to Home Sway, your one-stop shop for premium mugs, sports water bottles, and pet water bottles. We value your trust and want to make sure your shopping experience with us is smooth and enjoyable. Below you'll find our store policies, which cover important aspects such as shipping, returns, and customer service.

Payment Methods

We accept a variety of payment methods to make your shopping experience as convenient as possible. Our payment options include:

• Credit and Debit Cards (Visa, MasterCard, American Express, Discover)

• PayPal

• Shop Pay

• Apple Pay and Google Pay

Order Processing

Once your order is placed, we will process it within 1-3 business days (excluding weekends and holidays). You will receive an email notification once your order has been confirmed and another email with tracking information when it ships.

Shipping Policy

We offer free shipping for all domestic orders within the United States. International shipping is available, and shipping rates will vary depending on your location. Please allow up to 7 business days for U.S. orders and up to 15 business days for international orders. You will receive a tracking number once your order ships.

Returns & Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return or exchange it within 30 days of receiving your items. Items must be unused, in their original condition, and in their original packaging. Please contact us at contact@homeswx.com to initiate a return or exchange.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will provide you with a full refund or replacement once we have verified the issue.

Customer Service

If you have any questions or concerns, our customer service team is happy to assist you. You can reach us by email at contact@homeswx.com or by phone at +1 845-839-9309.

Contact Information

Home Sway is operated by JENNIFER W. ARENA LLC.

Our contact details are:

• Email: contact@homeswx.com

• Phone: +1 845-839-9309

• Address: 421 WEST OSBORNE AVE, TAMPA, FL 33603

© 2024 Home Sway | All Rights Reserved