Privacy Policy

This Privacy Policy describes how Home Sway (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Home Sway (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refers to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect:

Information We Collect Directly from You

• Contact details: Name, address, phone number, and email.

• Order information: Name, billing address, shipping address, payment confirmation, email address, and phone number.

• Account information: Username, password, security questions, and other account security-related information.

• Customer support information: Information you choose to include in communications with us.

Some features of the Services may require you to directly provide us with certain information. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect About Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data"). We use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection, IP address, and other details about your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers, such as:

• Companies that support our Site and Services, such as Wix.

• Our payment processors, who collect payment information (e.g., bank account, credit/debit card information, billing address) to process your payment.

How We Use Your Personal Information

• Providing Products and Services: We use your personal information to provide the Services, process payments, fulfill orders, create and maintain your account, arrange shipping, and facilitate returns and exchanges.

• Marketing and Advertising: We may use your information for marketing purposes, such as sending promotional emails, text messages, or advertisements.

• Security and Fraud Prevention: We use your personal information to detect and address possible fraudulent, illegal, or malicious activity.

• Customer Communication: We use your information to provide customer support and improve the Services.

Cookies

We use cookies to power and improve our Site and Services, including remembering your preferences, analyzing interactions, and enhancing the user experience. For more details about Wix-specific cookies, please visit Wix Privacy Policy.

You can manage your cookie preferences through your browser settings, but please note that blocking cookies may impact your experience and certain features of the Services may no longer work as intended.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment and other legitimate purposes. This may include:

• Sharing with third-party vendors or service providers who perform services on our behalf (e.g., IT management, payment processing).

• Business and marketing partners to advertise products or services to you.

• Affiliates within our corporate group for business operations.

• Legal obligations, such as responding to subpoenas or enforcing terms of service.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information about children. If you are a parent or guardian and believe your child has provided personal information, please contact us to request deletion.

Security and Retention of Your Information

We use reasonable security measures to protect your personal information. However, no security system is completely secure. We recommend using secure channels to communicate sensitive information.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access your personal information.

• Request deletion or correction of personal information.

• Request a copy of your information in a transferable format.

You can exercise these rights by contacting us directly.

Complaints

If you have any concerns regarding how we process your personal information, please contact us. If you are not satisfied with our response, you may contact your local data protection authority.

International Users

We may transfer, store, and process your personal information outside of your country. We take steps to ensure that appropriate data protection measures are in place when transferring your personal information.

Contact Us

If you have any questions or wish to exercise your rights, please contact us at:

Email: contact@homeswx.com
Address: 421 WEST OSBORNE AVE, TAMPA, FL 33603
Phone: +1 8458399309